Terms of Service

Utsaba Ticket & Partner Network

1. Acceptance of Terms

By accessing, downloading, or using the Utsaba mobile application or website (https://utsaba.in), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. User Accounts & Verification

You may create an account using your mobile phone number and email address. You are responsible for safeguarding your login credentials and for all activities that occur under your account.

3. Ticket Booking & Validity

Tickets booked through Utsaba are strictly valid only for the designated show, venue, date, and seat numbers indicated on the digital e-ticket or QR pass. Entry to cinema halls or events is subject to individual venue rules and regulations.

4. Payments & Billing

All payments are securely collected in Indian Rupees (INR) through licensed payment aggregators (PhonePe). Ticket confirmation is subject to successful payment clearance.

5. Partner & Agent Obligations

Authorized agents operating on the Utsaba Partner Portal agree to conduct offline ticketing in compliance with partner agreements, issue genuine receipts, and never charge above published ticket rates.

6. Limitation of Liability

Utsaba acts as an intermediary ticketing platform. Show cancellations, rescheduling, and hall amenities remain the responsibility of individual cinema owners and event organizers.

7. Contact Information

For questions or support regarding these terms: support@utsaba.in